Privacy Policy

Effective date: November 11, 2026

NextEra Construction ("NextEra," "we," "us") is a custom-home builder serving McAllen and the Rio Grande Valley, Texas. This policy explains what information we collect when you ask about building a home with us, how we use it, and the choices you have. Our Terms & Conditions and SMS Messaging Terms apply together with this policy.

1. Who we are

This policy applies to information you give NextEra Construction through our lead forms (including forms on Facebook and Instagram), by phone, text, or email, and through our website.

2. Information we collect

When you submit an inquiry through our Meta (Facebook/Instagram) Instant Forms, we collect:

• Your full name (required)
• Your phone number (required)
• Your email address (optional)
• Your answer to “Where are you in planning your future home?” (choices: I want to build but need help getting started; I’ve started working on my home’s design or floor plans; I’m comparing builders for my future home; I’m exploring the idea for the future)
• Your answer to “Where are you with land for your future home?” (choices: I’m looking for the right lot; I already have land; I’m in the process of purchasing land; I haven’t started looking yet)

We may also keep notes and records of our conversations with you, such as appointment details and messages you send us.

When you submit the planning-session request form on our website, we collect your name, your phone number or email address, any message you choose to include, and whether you opted in to text messages about scheduling. We also record the page you submitted from and any advertising campaign tags in the link you followed (for example, UTM parameters).

Our inquiry form does not request financial information, Social Security numbers, or credit details. We use the information to offer you our free 1-on-1 Build Planning Session and to respond to your inquiry.

3. How we collect information

• Directly from you when you complete a lead form, call, text, or email us, or schedule a planning consultation.
• Through Meta. When you submit an Instant Form, Meta passes the answers you entered to us.
• Through our website. When you submit the request form on our website, it sends the details you entered to us.

These legal pages were built without analytics or tracking scripts. Meta and GoHighLevel may collect information under their own policies when you use their platforms (see section 5).

4. How we use information

• To respond to your inquiry and answer your questions about building with NextEra.
• To schedule and conduct planning consultations and appointments.
• To organize inquiries and manage our relationship with you in our CRM.
• To send informational messages about your inquiry, planning session, or appointment.
• To send promotional communications only where you have separately agreed (see sections 7 and 8).
• To keep records, resolve disputes, and meet legal obligations.

5. Service providers

Meta (Facebook and Instagram)

Our lead forms run on Meta's platforms. Meta handles your information under its own terms and privacy policy, which we do not control. See Meta's Privacy Policy.

GoHighLevel

We use GoHighLevel, a customer-relationship-management platform, to store inquiries, organize follow-up, coordinate consultations, and send permitted calls, texts, and emails. Text messages are delivered over wireless carrier networks. GoHighLevel processes this information on our behalf. See GoHighLevel's Privacy Policy.

Hosting and phone carriers

Our web pages are delivered by a website hosting provider, and calls and text messages travel over wireless carrier networks. These providers may process information as necessary to deliver those services.

6. Information sharing

• We share information with service providers that help us operate our inquiry and communication process, including Meta and GoHighLevel and the other providers necessary to deliver them, such as website hosting and phone carriers. They may process information on our behalf as needed to provide their services.
• We may disclose information if required by law, to protect rights and safety, or in connection with a sale or reorganization of our business.

7. SMS communication and consent

NextEra Construction is the sender of text messages related to your inquiry. We treat two kinds of text messages differently:

• Informational messages related to your inquiry: an acknowledgment that we received it, coordination of your planning session, appointment reminders, and replies to your questions.
• Promotional messages: offers, announcements, and promotional project updates. We treat all of these as marketing and send these only if you have separately and clearly agreed to receive them.

Our text messaging is being set up and is not yet active. We will not text you until you have given consent through an opt-in presented where you provide your phone number, such as our Facebook or Instagram lead form. That opt-in will identify NextEra Construction as the sender and describe the types of messages you may receive.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to marketing texts is not a condition of purchasing any services. Full details are in our SMS Messaging Terms.

8. Marketing preferences and opt-outs

• Text messages: reply STOP to any message. We will confirm and stop texting you, aside from any single confirmation required by law.
• Email: use the unsubscribe link in any marketing email, or contact us.
• Calls: tell us you do not want to be contacted and we will note it on your record.

Opting out of marketing does not prevent us from sending messages needed to complete a request you made, such as confirming an appointment you booked.

9. Data security and retention

We use reasonable administrative and technical measures, including security features provided by our service providers, to help protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

We keep information for as long as needed to respond to your inquiry, maintain our business relationship, and meet legal and business record needs, after which we may delete it or keep it only as needed. You can ask us to delete your information as described in section 10.

10. Privacy requests

You may ask us to tell you what information we hold about you, correct it, or delete it. Contact us using the details in section 11. We may need to verify your identity, and we will respond as required by applicable law.

11. Contact us

12. Policy updates

We may update this policy from time to time. The effective date above shows the latest version. Material changes will be posted on this page.

See also: Terms & Conditions · SMS Messaging Terms